PBX Features to Branch Locations without Installing a PBX

New Technology Enables Cost-Effective Deployment at Multiple Locations.

NextWest,NextWest NextConnect Delivers PBX Features to Branch Locations without Installing a PBX Articles Inc., the leading provider of IP-based business telecommunications and contact center systems, today introduced the latest addition to its PCXi IP-based PBX solution. Using a single trunk board, NextWest’s PCXi, with its newly introduced NextConnect architecture, provides 30 channel capacity for communications between headquarters and branch offices allowing businesses to implement branch locations without the high cost of installing separate PBX systems.

The PCXi system, already known for its powerful PBX functions, cost-effectiveness, reliability and ease of management, now brings enterprises the capability of incrementally adding up to 30 extensions to any remote branch location with full PBX features without installing a PBX at the remote location.

The NextConnect adapter converts 30-channel format to IP for low cost transport of calls between headquarters and branch locations, making affordable branch connectivity for smaller offices possible. Additionally, multiple sites can be connected with a three digit dialing plan, taking advantage of the lower costs of VoIP (voice over IP).VoIP capability is further enhanced by NextConnect support of both traditional and IP phones.

“We make it possible for enterprises to build their phone systems around their business, rather than their business around their phone system, as is so often the case,” said Matt Morales, NextWest COO. “Regardless of geography, number of employees, or number of locations, we adapt to the way your business operates.”

NextConnect is uniquely designed to take advantage of traditional telephone cables, eliminating the high costs of rewiring often associated with IP telephony systems. Working together with the NextLex extension box, NextConnect delivers affordable remote connectivity while requiring significantly less bandwidth than traditional IP.

Because the NextConnect adapter converts 30-channel format to IP, users get the full features and functionality of a PBX system with the cost savings of an IP system while using no more than 51Kbps of bandwidth for all 30 lines rather than the 20 – 120+ Kbps of bandwidth used by a single VoIP line in other solutions. QoS and security are maintained and DSL/cable connections, typical of small and medium sized business, provide ample bandwidth.

NextWest’s PCXi delivers a fully-integrated solution whose standard features are considered options on other systems and may be unavailable altogether on many VoIP systems. Standard features include auto attendant, automatic call distribution, caller ID, interactive voice response, fax on demand, voice and fax over IP, unified messaging, least cost routing, voicemail, conferencing, built-in music on hold and call and message screening.

About NextWest, Inc.

NextWest, Inc. is a leading manufacturer of IP-based business telecommunications and contact center systems. The company’s fully-integrated, IP and converged communications systems help small to mid-sized businesses, government agencies and other organizations to meet their changing telecommunications needs. With cost-effective solutions that are flexible, scalable, reliable and easy to manage, NextWest delivers uncompromising quality and features resulting in fast and quantifiable ROI.

For more information about NextWest Business Phone Systems, IP Phone Systems, Advanced Voicemail, Conferencing Solutions, ACD, Reliable VoIP ( Voice over IP ), Advanced IP Predictive Dialers, IP Telephony, Blended Call Center Solutions, VoIP Call Center Systems, VoIP Phone Systems, IVR, Auto Attenda

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NextWest, Inc. to Demonstrate PCXi and NextContact IP-based Communications Solutions at ACCE 2004

Tucson,NextWest, Inc. to Demonstrate PCXi and NextContact IP-based Communications Solutions at ACCE 2004 Articles AZ (August 27, 2004) – NextWest, Inc., Booth 339, a leading manufacturer of IP-based business telecommunications and contact center systems today announced the availability of its next generation PCXi and NextContact Call Center Solutions at ACCE 2004. NextWest’s rock-solid, fully-integrated, IP and converged communications systems help small to mid-sized businesses, government agencies and other institutions to meet their growing telecommunications needs.

NextWest’s PCXi IP Communications platform brings together all of the advanced PBX features with sound, reliable Voice over Internet Protocol (VoIP) solutions. NextWest’s NextContact Call / Contact Center solution open’s the door for full feature inbound / outbound calling while their predictive dialer & Automatic Call Distribution (ACD) modules provide best of class call blending.

”NextWest’s PCXi combined with NextContact creates the most advanced fully integrated IP Communications platform available on the market, said NextWest COO Matthew Morales. “ACCE 2004 is the perfect venue for demonstrating our quality and reliability to the marketplace.”

“We’re excited about NextWest’s announcement,” said Joy Cerequas, ACCE 2004 Executive Director. “Their decision to release this information here is an endorsement of ACCE 2004 as a key industry event. That’s why we created it. It’s a showcase for the very latest product and services innovations. That’s what people come here to see and learn about… and buy.”

ACCE 2004 takes place at the Washington State Convention & Trade Center in Seattle, WA, September 13-15, 2004.

Pricing & Availability
For pricing and availability, go to http://www.nextwest.com or call NextWest at: 1-877-I-GO-NEXT (446-6398).

About NextWest, Inc.
NextWest, Inc., headquartered in Tucson, AZ., is a leading manufacturer of IP-based business telecommunications and contact center systems. Our rock-solid, fully-integrated, IP and converged communications systems help small to mid-sized businesses, government agencies and other institutions to meet their growing telecommunications needs.

With cost-effective solutions that are flexible, scalable, reliable and easy to manage, NextWest delivers uncompromising quality and features resulting in the some of the fastest ROI times in the industry. NextWest’s award winning PCXi and NextContact Call Center Solutions are backed by the world class service and support of NextWest Certified Engineers.

For more information about NextWest Business Phone Systems, IP Phone Systems, Advanced Voicemail, Conferencing Solutions, ACD, Reliable VoIP ( Voice over IP ), Advanced IP Predictive Dialers, IP Telephony, Blended Call Center Solutions, VoIP Call Center Systems, VoIP Phone Systems, IVR, Auto Attendants, CTI, Advanced PBX Features, NextWest PCXi, NextContact or any of our industry specific solutions call 1-877-I-GO-NEXT (446-6398), or visit our website at http://www.nextwest.com .

About ACCE
CMP Media’s Converging Communications Group (CCG) produces five trade events each year covering the hottest topics driving the telecommunications industry. These events, including Call Center Demo & Conference, cover the convergence and broadening application of CTI technologies, the Internet Telecom revolution, customer relationship management, the evolution of traditional call centers into web-based, multimedia contact centers, and the use of old economy customer service standards in online transactions. CCG Expos take a leadership role in defining and redefining the future of telecommunications. http://www.CMPevents.com

For information on the CMP Media, Converging Communications Group events and related properties, visit http://www.CallCenterDemo.com, http://www.CCDemoWest.com , http://www.CCDemo.com, or http://www.CMPevents.com. Press and analysts interested in

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